topic PIXMA MX922 Doesn't Work Since Latest iMac Upgrade in Desktop Inkjet Printers

PIXMA MX922 Doesn't Work Since Latest iMac Upgrade

djk53 — Sat, 17 Dec 2022 18:53:05 GMT

My printer (mx922) does not work since the latest upgrade on my iMac. I got the following message when I check on the printer icon: "The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information." I did call apple support, but they referred me to Cannon.

Any help would be appreciated.

Thank you

Re: PIXMA MX922 Doesn't Work Since Latest iMac Upgrade

ArthurJ — Wed, 21 Dec 2022 18:54:59 GMT

Hi,

So we can best assist you, please let us know what version of MacOS you computer is running.

We look forward to your reply.

Re: PIXMA MX922 Doesn't Work Since Latest iMac Upgrade

djk53 — Thu, 22 Dec 2022 00:00:28 GMT

MAC (OS) Version 12.3

Thank you

Re: PIXMA MX922 Doesn't Work Since Latest iMac Upgrade

shadowsports — Thu, 22 Dec 2022 01:28:27 GMT

Greetings,

The MX922 is supported under OS Monterey

Canon Support for PIXMA MX920/MX922 | Canon U.S.A., Inc.

I would suggest that you remove the printer from Apple Menu > System Settings > Printers and Scanners. Then uninstall your old (incompatible) printers drivers. Restart your Mac and install the new drivers for Monterey available from the link I provided above.

Re: PIXMA MX922 Doesn't Work Since Latest iMac Upgrade

djk53 — Fri, 23 Dec 2022 19:16:46 GMT

Thank you. I will try this.