PIXMA MX490 Scanner not recognized by Mac OS Monterey, but printer is.

Skiermjs — Sat, 17 Dec 2022 13:56:18 GMT

I recently got a new Mac running Monterey. Apple migrated everything over from my old Mac. The MX490 printer is recognized, but not the scanner. I'm using a wireless set-up. How can this be fixed.

Re: PIXMA MX490 Scanner not recognized by Mac OS Monterey, but printer is.

ArthurJ — Wed, 21 Dec 2022 16:53:01 GMT

Hi,

Even though the files where transfered during the OS update, I recommend removing the printer and then click HERE to open the MX490 support page. When the support page opens, download and install the CUPS printer driver and ICA Driver Ver. 5.0.0 scanner driver.

Once both files have been downloaded and fully installed, restart your computer. After the restart, go into system preferences and select printers and scanners. From there, select add new printer and if the printer is connected via wifi, select the MX490 series IJ Network instead of Airprint.

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PIXMA MX490 Scanner not recognized by Mac OS Monterey, but printer is.

Re: PIXMA MX490 Scanner not recognized by Mac OS Monterey, but printer is.