topic Re: MG3600 Pixma series. Code 1003 ("Paper won't feed") in Desktop Inkjet Printers

MG3600 Pixma series. Code 1003 ("Paper won't feed")

shplee — Tue, 27 Sep 2022 20:02:07 GMT

Hi. I get this error code, and yet the paper is properly fed. I reinstalled the latest drivers/software, executed a test print (which went fine, proving that the paper can and does feed properly), followed the steps to clean the rollers...but still have the same issue when it comes to actually printing a document. I use a wifi connection. Any ideas?

Re: MG3600 Pixma series. Code 1003 ("Paper won't feed")

ArthurJ — Wed, 28 Sep 2022 18:25:14 GMT

Hi,

So we can best assist you, we will need to gather some more information. Please please reply with the answers to the following questions:

1. Are you printing from a Computer or mobile device?

2. What program are you printing from?

3. What type and size paper is loaded?

We look forward to your reply.

Re: MG3600 Pixma series. Code 1003 ("Paper won't feed")

shplee — Wed, 28 Sep 2022 19:19:44 GMT

Thanks Arthur,

It was from my pc.

I was trying to print a Word doc.

Standard size paper.

Re: MG3600 Pixma series. Code 1003 ("Paper won't feed")

ArthurJ — Thu, 29 Sep 2022 16:26:48 GMT

Hi,

Does this happen with all word documents? If you open an email and try to print does the same thing happen?

We look forward to your reply.

Re: MG3600 Pixma series. Code 1003 ("Paper won't feed")

shplee — Fri, 30 Sep 2022 16:53:34 GMT

Yes, all Word docs, and I just tried an email and same thing.

In each case, the printer receives the wifi signal (I know this because I hear it get ready to print, only for it then to just stop and that orange light starts blinking.).

Re: MG3600 Pixma series. Code 1003 ("Paper won't feed")

pamkba — Thu, 08 Dec 2022 21:44:38 GMT

any solutions on this

Re: MG3600 Pixma series. Code 1003 ("Paper won't feed")

pamkba — Thu, 08 Dec 2022 21:45:46 GMT

i have the same printer and uses say no paper but there is paper there