topic Re: CANON_IJ in Desktop Inkjet Printers

PIXMA TR7020a Ejecting CANON_IJ & Previous Software Installations

GratefulDiver — Fri, 02 Dec 2022 14:20:49 GMT

I recently purchased a PIXMA TR7020a inkjet printer and connected to my Mac using the Canon website, "Canon_IJ". Is it Ok to eject (remove) CANON_IJ from my computer after connecting the printer? Also, I used to have an older PIXMA model printer and as such I had Canon software previously installed. I now see both, "Canon IJ Scan Utility" and "Canon IJ Scan Utility Lite" in my Mac's toolbar. Should I have both of these? If not should I remove one? Thanks...

Re: CANON_IJ

SamanthaW — Thu, 01 Dec 2022 18:20:35 GMT

Hi!

To have a better understanding of your issue, please let everyone know the operating system on your Mac.

If this is a time-sensitive matter, please check out your other support options here.

Thanks!

Re: CANON_IJ

GratefulDiver — Thu, 01 Dec 2022 18:49:27 GMT

I'm running macOS Catalina Version 10.15.7