topic Re: SETTINGS SO CONFUSING - 12X12 PHOTO WITH TS9521C in Desktop Inkjet Printers

SETTINGS SO CONFUSING - 12X12 PHOTO WITH TS9521C

MCARYL — Thu, 02 Jun 2022 02:13:32 GMT

I have tried every way possible to print a 12 x 12 photo print using my TS921C printer. No matter what I do it gives me an error that my paper size and media don't match. It wants me to print the 12 x 12 image using cardstock and not my glossy photo paper. Any suggestions? The only way I can get it to print using glossy paper is if I shrink down my image to 10x12, but that defeats the purpose of having the 12 x 12 option. I don't care if I can't make it borderless, but a page with one side having a 2 inch border is not what I am interested in printing. Any help with this is greatly appreciated!

Re: SETTINGS SO CONFUSING - 12X12 PHOTO WITH TS9521C

Patrick — Fri, 03 Jun 2022 20:14:24 GMT

Hi MCARYL,

Please try these steps:
1. Press the gear icon at the bottom of your PIXMA TS9521C's display

2. Tap Feed settings.

3. Tap Detect paper setting mismatch.

4. Tap Disable.

5. Tap the Home icon in the upper left corner.

Attempt to print.

Re: SETTINGS SO CONFUSING - 12X12 PHOTO WITH TS9521C

aahshh — Wed, 15 Jun 2022 15:24:25 GMT

I was getting the same error, but I changed my paper type from plain paper to cardstock and it printed borderless on 12x12. Hope this helps!

Re: SETTINGS SO CONFUSING - 12X12 PHOTO WITH TS9521C

acb1953 — Wed, 16 Nov 2022 21:17:00 GMT

I can get the printer to print on Card Stock. Will this printer print on photo paper in 12 x 12 using the paper profile needed.

Re: SETTINGS SO CONFUSING - 12X12 PHOTO WITH TS9521C

GrumpyGopher — Sat, 22 Jul 2023 02:08:17 GMT

I'm having this same issue. I have 12x12 Matte Photo Paper and it will only let me select Cardstock for that size. If I change the paper size to 10x12 it will let me select the correct paper type and the colors are way more accurate. I've tried disabling the "Detect Paper setting mismatch" as suggested but it still pops up the same box if I choose 12x12 matte photo paper. Canon sells their own 12x12 matte photo paper so not sure why it stops you from selecting this.