topic Re: PIXMA ip2820 in Desktop Inkjet Printers

PIXMA ip2820

Midnighthex — Tue, 11 Oct 2016 04:00:29 GMT

I have a PIXMA ip2820. When I try to print my documents, my printer does not print the bottom edge of the document. I have tried fit to page, that does not help. I looked today at the print preview and the preview does not show the bottom edge of the document . Not sure what I am doing wrong, but I welcome help and /or suggestions.

Re: PIXMA ip2820

Danny — Tue, 11 Oct 2016 12:30:30 GMT

Hi, Midnighthex!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof) and which apps you're trying to print from. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by ready to help 24/7 via email at http://Canon.us/SupportCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT). We also encourage you to check out our Knowledge Base at that same link for answers to common questions.

Thanks and have a great day!

Re: PIXMA ip2820

Midnighthex — Wed, 12 Oct 2016 05:52:39 GMT

I'm running windows 10

Re: PIXMA ip2820

Michael — Thu, 13 Oct 2016 15:24:02 GMT

Hello.

Does this occur when you print from any program or only with certain programs or documents? Try printing from a different program to narrow down the cause of the issue.

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