topic Re: Scanning to Desktop - TS6350A in Desktop Inkjet Printers

PIXMA TS6350 Scanning to Desktop Computer

Roker — Wed, 02 Nov 2022 13:10:50 GMT

I have just set up my new Canon TS 6350.

Everyone seems obsessed with operating via their smart phone, I have my printer connected by USB and cannot see a way of scanning to my desktop computer and filing.

Should there be a utilities panel for the printer

Re: Scanning to Desktop Computer

Mike — Mon, 31 Oct 2022 21:02:34 GMT

Hi Roker!

To have a better understanding of your issue, please let everyone know the operating system on your computer. Any other details you'd like to give will only help the Community better understand your issue.

If this is a time-sensitive matter, please check out your other support options here: https://canon.us/MyCanonAccount

Thanks!

Re: Scanning to Desktop Computer

Roker — Mon, 31 Oct 2022 21:21:14 GMT

Thanks Mike

I have Win 10

Scanning to Desktop - TS6350A

Roker — Tue, 01 Nov 2022 19:13:11 GMT

Re my TS 6350a. Win 10

I'm new to this site, how do I reply to my previous post?

When I downloaded the driver the instruction did not inform me there was other software for scanning and saving, same with printing photos. These where not on the disk provided, I had to download from Canon website. (They do not make it easy .

What else do I need to download?

Re: Scanning to Desktop - TS6350A

SamanthaW — Tue, 01 Nov 2022 19:15:47 GMT

Hi,

Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Re: PIXMA TS6350 Scanning to Desktop Computer

shadowsports — Wed, 02 Nov 2022 13:33:30 GMT

Hi Mike,

By the time you bring your device home, the drivers disk included with it is probably old or outdated. There is no telling how long it sat in a warehouse or on a store's shelf.

This is the support site for your printer:

PIXMA TS6350a - Canon UK

All drivers and software for your device can be downloaded from that link. The drivers will allow the device to function with the OS you are using it with. Software provides addition function or creative options.