topic Re: Scanning an A4 size document with MX922 in Desktop Inkjet Printers

Scanning an A4 size document with MX922

wlathan — Mon, 17 Oct 2022 21:04:23 GMT

I have received a couple of A4 sized documents that I'd like to scan so I can store them on my computer. I tried the settings for Document, set to A4. However, an attempt with either Adobe Acrobat DC Pro of Kofax PDF to bring up the document simply shows the document cut off to the normal letter size. I have no idea whether this is a problem with my printer or the inability of the pdf viewers to display the proper size. And ideas on how to determine the problem of a resolution?

Many thanks,

Bill

Re: Scanning an A4 size document with MX922

ArthurJ — Tue, 18 Oct 2022 18:09:46 GMT

Hi,

Are you scanning directly from the printer or using IJ Scan Utility on the computer? Also, please let us know what version of Windows or MacOS you are running.

We look forward to your reply.

Re: Scanning an A4 size document with MX922

wlathan — Tue, 18 Oct 2022 22:44:51 GMT

Thanks for your reply. I am using the UScan Utility in Windows 11 Pro 64-bit edition.