PIXMA TS9120 Copies Printing Solid Black

wdlittell — Tue, 11 Oct 2022 14:06:37 GMT

Hi, I have a TS 9120 printer. Went to photo copy some papers and the first page and subsequent pages printed solid black ( stop the print process). Have done all the cleaning, alignments etc. Still doing it

Re: PIXMA TS9120 Copies Printing Solid Black

ArthurJ — Tue, 11 Oct 2022 18:36:28 GMT

Hi,

After the cleaning and you print a nozzle check, does that come out all Black as well or does it look like the sample in this article HERE.

If the nozzle check is all Black then the printer would require service. If your printer is in it's 1 year warranty, I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

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topic Re: PIXMA TS9120 Copies Printing Solid Black in Desktop Inkjet Printers

PIXMA TS9120 Copies Printing Solid Black

Re: PIXMA TS9120 Copies Printing Solid Black