selphy cp900 paper jam pulled inkcartridge

stornell — Sun, 04 Sep 2016 11:19:44 GMT

paper jam and ink cartridge jam, inserted 2 new ink cartridges and still printers says no ink, how to fix this problem.Thanks

Re: selphy cp900 paper jam pulled inkcartridge

Patrick — Tue, 06 Sep 2016 15:34:13 GMT

Hi stornell,

To resolve this error, please follow these steps:

1. Please remove the paper cassette and ink cassette from your SELPHY CP900.

2. Manually remove any paper that may remain inside of your printer.

3. Make sure that there is paper in the cassette. Also, please make sure that the paper you are using is for the SELPHY CP900 and not regular inkjet paper.

4. Reinsert both cassettes into your SELPHY CP900.

5. Attempt to print.

If the error returns, please contact our support group using the following link:

https://www.usa.canon.com/internet/portal/us/home/contactus

topic selphy cp900 paper jam pulled inkcartridge in Desktop Inkjet Printers

selphy cp900 paper jam pulled inkcartridge

Re: selphy cp900 paper jam pulled inkcartridge