https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/installing-my-new-canon-pixma-ip2820-printer-did-what-it-said/m-p/184375#M5906 <P>Hello.</P><P>&nbsp;</P><P>Check to make sure that the printer is connected directly to your computer via USB.&nbsp; Avoid using any USB hubs or extension devices for the connection.&nbsp; Also, try using different ports on the computer to see if this helps.</P><P>&nbsp;</P><P>If the error persists, find more help at <A href="https://www.usa.canon.com/internet/portal/us/home/support/contact-support/" target="_blank">Contact Us</A>.</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 04 Sep 2016 13:08:35 GMT Michael 2016-09-04T13:08:35Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/installing-my-new-canon-pixma-ip2820-printer-did-what-it-said/m-p/184146#M5905 Fri, 02 Sep 2016 02:12:24 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/installing-my-new-canon-pixma-ip2820-printer-did-what-it-said/m-p/184146#M5905 mcotner37 2016-09-02T02:12:24Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/installing-my-new-canon-pixma-ip2820-printer-did-what-it-said/m-p/184375#M5906 <P>Hello.</P><P>&nbsp;</P><P>Check to make sure that the printer is connected directly to your computer via USB.&nbsp; Avoid using any USB hubs or extension devices for the connection.&nbsp; Also, try using different ports on the computer to see if this helps.</P><P>&nbsp;</P><P>If the error persists, find more help at <A href="https://www.usa.canon.com/internet/portal/us/home/support/contact-support/" target="_blank">Contact Us</A>.</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 04 Sep 2016 13:08:35 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/installing-my-new-canon-pixma-ip2820-printer-did-what-it-said/m-p/184375#M5906 Michael 2016-09-04T13:08:35Z