topic Re: ts9521c part problem in Desktop Inkjet Printers

ts9521c part problem

dthomasc — Mon, 19 Sep 2022 20:48:35 GMT

i have the Pixma TS9521C and the base (right side) of the ink cartridge carrier has a thin piece of metal hugging the framing the hard plastic holder.. It has pulled away on document after I ran a thin piece of paper through the printer. It looks like I should be able to snap it back in place, but I push it back into the cartridge and it keeps popping back out.. Has anyone had this problem? fixes?

Re: ts9521c part problem

ArthurJ — Wed, 21 Sep 2022 18:06:50 GMT

Hi,

I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.

Re: ts9521c part problem

dthomasc — Wed, 21 Sep 2022 18:27:23 GMT

I did call them, but they said because I didn't have a warranty they couldn't help me and they didn't have any locations to take for repair.