topic Re: Generic Cartridges Stopped Working in Desktop Inkjet Printers

PIXMA TS9520 Generic Cartridges Stopped Working

ericy — Tue, 13 Sep 2022 12:50:36 GMT

My generic cartridges stopped working overnight. Is Canon preventing generic cartridges from working in the their printers?

Re: Generic Cartridges Stopped Working

shadowsports — Tue, 13 Jul 2021 02:18:09 GMT

Greetings,

While its not recommended, you can use 3rd party inks, cartridges and toners in Canon printers. However, results can vary. In reliability, print quality, etc. When using non OEM inks, no one can say why, if or when they will or won't work.

Re: Generic Cartridges Stopped Working

ericy — Tue, 13 Jul 2021 02:27:59 GMT

I can understand 3rd party cartridges not being reliable, but for them to stop working overnight and for new ones not work at all suggests something fishy. I know there was a class lawsuit against HP for precisely this kind of dirty tricks and I’m wondering if Canon is following in their footsteps

Re: Generic Cartridges Stopped Working

jrhoffman75 — Wed, 14 Jul 2021 12:08:47 GMT

@ericy wrote:
I can understand 3rd party cartridges not being reliable, but for them to stop working overnight and for new ones not work at all suggests something fishy. I know there was a class lawsuit against HP for precisely this kind of dirty tricks and I’m wondering if Canon is following in their footsteps

Is your printer connected to WiFi?

Re: Generic Cartridges Stopped Working

ericy — Wed, 14 Jul 2021 12:43:42 GMT

Yes

Re: Generic Cartridges Stopped Working

Patrick — Wed, 25 Aug 2021 19:25:09 GMT

Hi ericy,

What model printer do you own?

Re: Generic Cartridges Stopped Working

ericy — Wed, 25 Aug 2021 21:13:56 GMT

@Patrick I own a PIXMA TS9520

Re: Generic Cartridges Stopped Working

Jimmywick — Mon, 12 Sep 2022 06:47:55 GMT

If your Canon printer isn't recognising a compatible ink cartridge, this may be because the data on the cartridge chip is stamped with an empty status before it was remanufactured. Hold down the stop / cancel button for 5 seconds to bypass the 'ink has run out' message and your cartridge should work.