topic Re: Message is 'CANON' in Desktop Inkjet Printers

PIXMA TS6220 Only shows 'CANON' on LCD screen

Lablady22 — Tue, 06 Sep 2022 12:28:51 GMT

Good morning. I have a Canon TS6220 (love it). We had a power outage but I have the printer plugged into a surge protector. When I turn the printer on, it does not have an error code. It only has 'CANON'. It won't even shut off. I have to unplug it. What happened and how can I fix it? Is there a reset button?

Re: Message is 'CANON'

jrhoffman75 — Mon, 11 Jul 2022 15:48:48 GMT

When you have it unplugged try pressing the power on button a few times. Sometimes that helps by draining any stored charge

Re: Message is 'CANON'

Lablady22 — Mon, 11 Jul 2022 18:57:33 GMT

Praise the Lord!!!!! Thank you so very much! It worked!!!!

Re: Message is 'CANON'

Lablady22 — Tue, 06 Sep 2022 12:20:33 GMT

Good morning. I have a Canon TS6220 (love it). My paper jammed and I pulled the paper out in a rush but should have followed instructions Now when I turn the printer on, it does not have an error code..it just has CANON. I've unplugged it but CANON still populates the screen. HELP

Re: Message is 'CANON'

jrhoffman75 — Tue, 06 Sep 2022 12:27:28 GMT

Give Canon a call at 1-800-OK-CANON

Re: Message is 'CANON'

Lablady22 — Thu, 08 Sep 2022 12:11:02 GMT

That did not work.

Please help.

Re: Message is 'CANON'

jrhoffman75 — Thu, 08 Sep 2022 12:39:44 GMT

Do you mean Canon refused to help you or that Canon said printer was damaged and couldn’t be repaired? Or what else do you mean?

Re: Message is 'CANON'

Lablady22 — Thu, 08 Sep 2022 14:25:56 GMT

There were no options to speak with a technician. I actually got it to go through the error code 6000 and I followed instructions but 'Canon' still displays. It won't shut off so I unplugged it and held the STOP button for 15 secs, plugged it back in but display still has 'Canon'.. what's next??

Re: Message is 'CANON'

jrhoffman75 — Thu, 08 Sep 2022 14:48:03 GMT

No thoughts. Maybe a moderator will see and have some ideas.

It looks like you piggybacked this issue on the power surge problem in July.

You indicated problem solved an thread has green check mark.

Maybe start a new thread and state Moderator Please Read in the title..

Re: Message is 'CANON'

Lablady22 — Thu, 08 Sep 2022 15:32:49 GMT

Thanks...I did that several times already.

Re: PIXMA TS6220 Only shows 'CANON' on LCD screen

zacprinter — Sat, 02 Aug 2025 07:41:11 GMT

Hello,

Any resolution to this problem, I have just got a printer from someone (sold to me!) and as soon as I plug it in I see Canon logo and that is it. please help if any one know how to fix it. And yeah I think this guy sold it cheap and did not tell me that it has this problem or maybe did not know himself.

Re: PIXMA TS6220 Only shows 'CANON' on LCD screen

shadowsports — Sat, 02 Aug 2025 14:06:33 GMT

I responded to your other topic.