topic Re: New tr4720 with mis-aligned print alignment page in Desktop Inkjet Printers

New tr4720 with mis-aligned print alignment page

LindaT49 — Sun, 04 Sep 2022 18:59:46 GMT

I got the printer yesterday. I had to get a new printer because my mx532 won't work with my new chromebook. So, set it up and after a lot of agravation, the chromebook sees it for print and scan. Whoopee. I print my first doc and the print head is obviously mis-aligned. So, I do the print alignment routine and the print alignment page is also mis-aligned, but I finish the routine. It's still mis-aligned and there doesn't appear to be anything I can do about it.

I'm inclined to return the printer and try again. Any other ideas? If I have to, I can still use my windows laptop.

TIA

Re: New tr4720 with mis-aligned print alignment page

jrhoffman75 — Sun, 04 Sep 2022 19:01:10 GMT

Give Canon a call at 1-800-OK-CANON

Re: New tr4720 with mis-aligned print alignment page

LindaT49 — Mon, 05 Sep 2022 02:38:39 GMT

Thanks, but it started giving me additional problems like error 5100? (print cartridges not right) when they had been fine. I've boxed it back up and am getting a replacement. I am hopeful that the next one will be better. I've been using various canon printers for the last 20 years (not to mention the various cameras back to the 80's), so I hope that confidence is justified.