https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TS5120-Stuck-and-Resetting/m-p/384625#M58473 <P>TS5120 is permanently preset on templates and even after resetting all. II guess it is a SW problem. I updated firmware but it did not help.</P> Tue, 06 Sep 2022 13:19:02 GMT dneu 2022-09-06T13:19:02Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TS5120-Stuck-and-Resetting/m-p/384625#M58473 <P>TS5120 is permanently preset on templates and even after resetting all. II guess it is a SW problem. I updated firmware but it did not help.</P> Tue, 06 Sep 2022 13:19:02 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TS5120-Stuck-and-Resetting/m-p/384625#M58473 dneu 2022-09-06T13:19:02Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TS5120-Stuck-and-Resetting/m-p/384626#M58474 <P>Hello!<BR /><BR />So that the Community can help you better, we will need to know more information.<BR /><BR />Do you see any error messages?<BR />Which Computer Operating System are you using (Windows 7/8/10/11 or macOS 10/11/12)?<BR />How do you connect to your printer (USB or WiFi)?<BR />Any other details you'd like to give will help the Community better understand your issue.<BR />If you're in the United States and this is an urgent support need, please click <SPAN><SPAN><A href="http://canon.us/account" target="_blank" rel="noopener">HERE</A></SPAN></SPAN> to visit your My Canon Account to discover your personalized support options.<BR />If you're outside the USA, please click <SPAN><SPAN><A href="https://global.canon/en/support/" target="_blank" rel="nofollow noopener noreferrer">HERE</A></SPAN></SPAN> to find support options in your country.<BR />Thanks and have a great day!</P> Tue, 06 Sep 2022 13:18:39 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TS5120-Stuck-and-Resetting/m-p/384626#M58474 Stephen 2022-09-06T13:18:39Z