topic Re: Help with scanning on TR 8622 in Desktop Inkjet Printers

PIXMA TR8622 Prints But Won't Scan

peridot015 — Wed, 31 Aug 2022 12:59:26 GMT

Hi! I am having an issue with my printer communicating with my laptop. Specifically it won't scan- It prints though - I tried scanning through my laptop and even directly on the printer - very suspicious because I never had an issue before. It was telling me everything is up to date (drivers etc)....

Re: Help with scanning on TR 8622

SamanthaW — Tue, 30 Aug 2022 21:10:00 GMT

Hi!

To have a better understanding of your issue, please let everyone know the operating system on your computer.

If this is a time-sensitive matter, please check out your other support options here: https://canon.us/MyCanonAccount

Thanks!