TS9520 Paper return comes out the back

DEBM — Mon, 29 Aug 2022 04:40:50 GMT

I did a bad thing and loaded sticker paper in the cassette that was too heavy! It fed in then started making an awful racket and whirling sound until it jammed.
Now when I try to print it does not print and it returns blank paper out from the back!
Error tells me there is not paper in the cassette, which there is
I looked around everywhere inside that I could for damage but found no broken pieces,
Is there a part I could order to repair this? or info on what to do? or am I going to have to get a new printer. I really liked this one but just can't afford to replace this model.
If I have to buy another printer which less expensive Cannon that uses the same ink ( 5 color cartridges) would you suggest?
Thank so much for your time and knowledge.

Re: TS9520 Paper return comes out the back

ArthurJ — Wed, 31 Aug 2022 17:07:19 GMT

Hi,

You would qualify for the Canon Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take advantage of this offer, please the Canon Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

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topic TS9520 Paper return comes out the back in Desktop Inkjet Printers

TS9520 Paper return comes out the back

Re: TS9520 Paper return comes out the back