Paper jam message will not clear on TS8222

bfaughnan — Sun, 24 Jul 2022 14:21:10 GMT

I have a Pixma TS 8222 that has been used only very lightly over the last year or so. Now we want to use it as our primary printer/scanner, but I cannot get the 1300 Error - paper jam - to go away.

I have followed the instructions for clearing all paper jams 8-10 times. I've examined the interior closely with a flashlight. I am nearly positive there's no paper in it whatsoever.

I have unplugged the printer multiple times, and left it unplugged for 5-10 minutes. Every time I turn it back on, I get the same paper jam error all over again.

Is there a way to reset this printer? Or is there something else I need to do?

Re: Paper jam message will not clear on TS8222

ArthurJ — Tue, 26 Jul 2022 18:23:22 GMT

Hi,

Based on the steps you have already taken, I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.

topic Re: Paper jam message will not clear on TS8222 in Desktop Inkjet Printers

Paper jam message will not clear on TS8222

Re: Paper jam message will not clear on TS8222