topic Re: MG3620 in Desktop Inkjet Printers

PIXMA MG3620 Green and orange warning lights blinking

Kat5 — Fri, 22 Dec 2023 16:46:48 GMT

When I turn on printer, the green & orange warning lights blink one after another. It does it 2x & then happens all over again. Please help me trouble shoot. Thanks a lot.

Re: MG3620

Patrick — Tue, 19 Jul 2022 18:02:50 GMT

Hi Kat5,

To resolve this error, please clean the encoder/timing strip inside of your PIXMA MG3620. To do this, please follow the steps outlined in this Knowledgebase article:

https://support.usa.canon.com/kb/index?page=content&id=ART164472

Re: MG3620

Kat5 — Wed, 20 Jul 2022 16:55:39 GMT

Thanks so much for that tip- Patrick, that worked!! I will try printing now and hopefully everything works out. Thanks again.

Re: MG3620

FLfan — Fri, 22 Dec 2023 00:24:30 GMT

Just had this same issue, linked knowledgebase article resolved issue. Appears just a tiny tiny smudge will cause this problem.