https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR7020-Broken-Printer/m-p/377521#M57157 <P>We apologize, however this is not a direct line to speak to Canon USA support. Please reach out by phone for assistance at 1-800-OK-CANON (1-800-652-2666). We will be editing your post to remove identifying information per our Community Guidelines.&nbsp;</P> Tue, 28 Jun 2022 20:08:32 GMT SamanthaW 2022-06-28T20:08:32Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR7020-Broken-Printer/m-p/377515#M57156 <P>Hello I had contacted you on 5/23/2022 regarding a printer we purchased from you. we were told the replacement would arrive in 2 couple days and for us to simply return the broken printer to you in the same box. since it was under warranty. We have still not received the replacement printer. this is when we purchased the printer.&nbsp; &nbsp;Serial # is KMSUxxxxx and it was purchased on July 20th&nbsp; &nbsp;this is the reference number for the printer&nbsp;<FONT color="#FF0000">[Removed per Community Guidelines]</FONT>. can you please looking the matter for us.</P> Wed, 29 Jun 2022 12:58:47 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR7020-Broken-Printer/m-p/377515#M57156 curtis1 2022-06-29T12:58:47Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR7020-Broken-Printer/m-p/377521#M57157 <P>We apologize, however this is not a direct line to speak to Canon USA support. Please reach out by phone for assistance at 1-800-OK-CANON (1-800-652-2666). We will be editing your post to remove identifying information per our Community Guidelines.&nbsp;</P> Tue, 28 Jun 2022 20:08:32 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR7020-Broken-Printer/m-p/377521#M57157 SamanthaW 2022-06-28T20:08:32Z