topic Re: ERROR MESSAGE 5100N NEW PIXMA MG6320 WHITE in Desktop Inkjet Printers

ERROR MESSAGE 5100N NEW PIXMA MG6320 WHITE

grossbooks — Sat, 19 Jul 2014 18:56:44 GMT

I just took my new Pixma MG6320 (white) out of the box, took

off all protective material, plugged it in, turned it on,

and it gives me error code 5100 over and over, although

there is no protective material still on the machine and no

foreign objects in it. As a result, I'm unable to set up the

machine. Is there a fix, or should I repack it and return

it? Thanks.

Re: ERROR MESSAGE 5100N NEW PIXMA MG6320 WHITE

Crista — Mon, 21 Jul 2014 19:11:45 GMT

Hi grossbooks!

Thanks for posting in the Canon Forum! The Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

Thanks!

Re: ERROR MESSAGE 5100N NEW PIXMA MG6320 WHITE

grossbooks — Tue, 22 Jul 2014 13:32:27 GMT

Thanks for the quick response. Thanks too for the kind advice about the forum. I resolved my problem by removing some protective material that I'd missed!