topic I have a new Pixma MG2400 and it will not print? I have documents in the que, but it will not print. in Desktop Inkjet Printers

I have a new Pixma MG2400 and it will not print? I have documents in the que, but it will not print.

girliegirl2012 — Sat, 19 Jul 2014 13:49:21 GMT

This is a brand new printer, right out of the box. On occasion, it will send the paper through, but won't print. This looks like a simple printer? Help please...

Re: I have a new Pixma MG2400 and it will not print? I have documents in the que, but it will not pr

Jason — Sat, 19 Jul 2014 17:59:06 GMT

Hi!

To ensure the most accurate information is provided, we will need to know the version of Windows or Mac in use.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: I have a new Pixma MG2400 and it will not print? I have documents in the que, but it will not pr

girliegirl2012 — Sat, 19 Jul 2014 20:13:30 GMT

I appreciate it, but I have my answer thanks to Canon support. It is not a wireless printer. I bought the wrong one. I will take it back and pay closer attention next time. Thank you for your response.