topic Re: BJC-85 error messages in Desktop Inkjet Printers

BJC-85 error messages

kkakes19 — Wed, 09 Jul 2014 21:56:09 GMT

My faithful BJC-85 is having an issue. When I turn it on, I heard 3 beeps, then the error light flashes once, then the green power light flashes continually. After a few minutes, there are another 3 beeps, and then both the error and green light stay on, no flashing. It has a new cartridge, I tried doing a head cleaning, but it wouldn't, what do I need to do?

Re: BJC-85 error messages

Patrick — Tue, 29 Jul 2014 14:06:17 GMT

Hi kkakes19,

The 3 beep error with your BJC-85 is an indication that the printer does not recognize the cartridge. The cartridge is the holder that the ink sits in, its the green piece:

Replacing the BC-10 or BC-11e should resolve this issue.

If you continue to have difficulties, please contact our support group using the following link:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer