topic Re: Pixma MX490 Keeps Cycling in Desktop Inkjet Printers

Pixma MX490 Keeps Cycling

elstx61 — Sat, 28 May 2022 21:27:15 GMT

Canon Pixma MX490 powers on and goes through initialization, then powers back off. Keeps repeating the process as long as it's plugged in. Buttons are non-responsive.

Re: Pixma MX490 Keeps Cycling

jperez739 — Tue, 31 May 2022 02:41:57 GMT

My Canon started to do the same thing. All that the screen on the printers display will show is the Canon logo. I can't figure how to factory reset the printer

Re: Pixma MX490 Keeps Cycling

wildhorse27 — Tue, 31 May 2022 14:50:39 GMT

I have the same issue. My printer is a MX492. Cannon maybe pushed some kind of update. Now I'm headed to the store for a new printer.

Re: Pixma MX490 Keeps Cycling

nebulon5 — Tue, 31 May 2022 15:07:47 GMT

I am having this issue too! Happened out of nowhere! Did they force an update that screwed it up? Looks like everyone's issue just came up at the same time!

Re: Pixma MX490 Keeps Cycling

lmk53 — Tue, 31 May 2022 15:22:51 GMT

Mine was doing same thing after storm last nite. After searching online I did the following: unplugged printer from power strip, disconnected printer at my modem/wifi router box, pushed power button on printer 10x (according to Canon), plugged printer back in, reconnected printer to modem/router. Now it's working. I think the important things were disconnecting power & internet. Hope something from this helps you.

Re: Pixma MX490 Keeps Cycling

lmk53 — Tue, 31 May 2022 15:33:35 GMT

Oh no. I spoke too soon. It worked long enuf to print one document and now back to power cycling.

Re: Pixma MX490 Keeps Cycling

Tonylmiller — Tue, 31 May 2022 16:27:15 GMT

Exactly the same for me. I cannot get into the menu. Does anyone know how to do a factory reset without the menu?

Re: Pixma MX490 Keeps Cycling

217guerra — Tue, 31 May 2022 16:34:01 GMT

Having the same issue. I just used my printer last night without any problems. Turned it on this morning & it keeps cycling on & off. Help! I need my printer for my small business!

Re: Pixma MX490 Keeps Cycling

Local-IT-Guy — Tue, 31 May 2022 16:48:59 GMT

Same issue here. The printer hadn't been used for a few days but started endlessly power cycling when trying to use it today. Have had no luck getting anything to display other than the cannon logo or an error code from pulling the ink cartridges.

Re: Pixma MX490 Keeps Cycling

samegank — Tue, 31 May 2022 17:11:28 GMT

Experiencing the same issue here. Printer was successfully working yesterday afternoon; today is stuck in endless power cycle.

Re: Pixma MX490 Keeps Cycling

philbarbato — Tue, 31 May 2022 17:58:50 GMT

Same problem here. I used the printer about a month ago and then when I tried to start it this morning it does the exact same thing as described above. I will try the pressing the power button 10x thing, but it looks like that is only temporary. 🤷🏻‍♂️

Re: Pixma MX490 Keeps Cycling

ladyinred — Tue, 31 May 2022 19:32:59 GMT

my Maxify MB 2320 is doing the same thing. I made sure it was turned off before unplugging it. When I plugged it back in, it just kept going in an endless power cycle.

Re: Pixma MX490 Keeps Cycling

Janiece1987 — Tue, 31 May 2022 18:10:12 GMT

Im having the same issue . My printer was working last night. Im so frustrated.

Re: Pixma MX490 Keeps Cycling

ArtVandelay — Tue, 31 May 2022 18:30:08 GMT

Same here - nothing works to stop the cycle or fix it. This is most definitely the result of a firmware update push or something on Cannon's side. The likelihood of all of us randomly, spontaneously having this same issue all at once out of nowhere is slim to nil. We need to continue pushing for an actual resolution, not their canned response about upgrading to a new printer. If they just bricked all our printers, they should replace at their cost.

Re: Pixma MX490 Keeps Cycling

NE95 — Tue, 31 May 2022 18:31:23 GMT

I am also having the same power cycling issue. Printer was working fine as of two days ago. Have unplugged several times and still continues once plugged back in. I have also cancelled all jobs sent to printer. I hope this gets resolved...since I just put in two new ink cartridges within the last week!

Re: Pixma MX490 Keeps Cycling

jrkstore43 — Tue, 31 May 2022 18:44:01 GMT

Same exact issue here on my MX492. Can't get it to anything other than "Canon" coming up on the display and restarting. Was printing fine last week....

Re: Pixma MX490 Keeps Cycling

Tonylmiller — Tue, 31 May 2022 18:46:01 GMT

I started the printer without internet access and it started up just fine.

Re: Pixma MX490 Keeps Cycling

jrkstore43 — Tue, 31 May 2022 18:52:09 GMT

How are you getting to not try and connect if the buttons are unresponsive?

Re: Pixma MX490 Keeps Cycling

Tonylmiller — Tue, 31 May 2022 18:55:14 GMT

I unplugged my fiber connection to my modem/router.

Re: Pixma MX490 Keeps Cycling

philbarbato — Tue, 31 May 2022 18:56:40 GMT

That “push the power button ten times” trick did not work, for the record.