topic MX490 cycling on and off. in Desktop Inkjet Printers

MX490 cycling on and off.

JWROBB — Fri, 03 Jun 2022 16:26:37 GMT

My MX490 finally has stopped cycling on and off, but now I can not get it to do anything. I unplugged it and plugged it back in, and it is back to cycling on and off. I guess it got tired and needed a rest. lol

Re: MX490 cycling on and off.

ArthurJ — Tue, 07 Jun 2022 18:48:50 GMT

Hi!

Canon released a firmware update to take care of this issue. Learn more now by clicking HERE.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: MX490 cycling on and off.

martharitte — Tue, 07 Jun 2022 19:11:31 GMT

Received this email from Canon:

Dear Customer,

Thank you for contacting Canon, we apologize for the delayed response. After speaking with our Technical Support, they have advised to use this link to resolve this concern.

https://support.usa.canon.com/kb/index?page=content&id=ART180792

Sincerely,

Canon Customer Relations

Now I get error codes on my printer telling me to take to service center. This is so frustrating.