topic Pixma 2120 stopped connecting to Mac. Cables are OK. Do I need to download and reinstall driver? in Desktop Inkjet Printers

Pixma 2120 stopped connecting to Mac. Cables are OK. Do I need to download and reinstall driver?

marn — Tue, 08 Jul 2014 17:05:57 GMT

Re: Pixma 2120 stopped connecting to Mac. Cables are OK. Do I need to download and reinstall driver?

Crista — Tue, 08 Jul 2014 17:10:56 GMT

Hi marn!

To have a better understanding of your issue, please let everyone know what version of the Mac OS (10.X) you are using . That way, community will be able to assist you with suggestions appropriate for your product.

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

Re: Pixma 2120 stopped connecting to Mac. Cables are OK. Do I need to download and reinstall driver?

marn — Tue, 08 Jul 2014 18:53:19 GMT

to help but when I tried to download driver i got message "mounting failed"

so I could not add printer in system preferences/print

I have spent way too much time trying to get this 2120 working.

This was my 4th Canon but I'm done

Going to get HP

Re: Pixma 2120 stopped connecting to Mac. Cables are OK. Do I need to download and reinstall driver?

Crista — Tue, 08 Jul 2014 20:02:08 GMT

Hi marn!

Thanks for posting in the Canon Forum! The Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

Thanks!