MY MP-560 prints a test page fine, but when I scan, copy or print, the page is blank.

Lopato — Fri, 04 Jul 2014 14:26:48 GMT

I cleaned and deep-cleaned the heads. I doubt it's a software issue or it would have copied fine, no?

The test page printed fine, with all colors present, etc.

Re: MY MP-560 prints a test page fine, but when I scan, copy or print, the page is blank.

Patrick — Mon, 28 Jul 2014 17:56:20 GMT

Hi Lopato,

In regards to this issue, it would be faster to contact us. Before you do though, please verify that the test page that you printed is correct. Please follow these steps:

1. Press <HOME>.

2. Rotate the menu to Settings and press <OK>.

3. Press <OK> on Maintenance.

4. Press <OK> on Nozzle Check Pattern.

5. Press <OK> on Yes.

The Nozzle Check will print. Please compare your printout to the example that has been attached below:

For further assistance, please contact our support group using the following link:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

topic MY MP-560 prints a test page fine, but when I scan, copy or print, the page is blank. in Desktop Inkjet Printers

MY MP-560 prints a test page fine, but when I scan, copy or print, the page is blank.

Re: MY MP-560 prints a test page fine, but when I scan, copy or print, the page is blank.