topic Re: MX490 power cycling temp fix in Desktop Inkjet Printers

MX490 power cycling temp fix

jperez739 — Tue, 31 May 2022 23:12:50 GMT

After playing with my MX 490 AIO printer and it's sudden power cycling issue and reading comments on the forum, the quick fix is stopping the printer from internet access. You can either block the printers MAC address from your router or turn of your router then disable the printer from wifi access on the display of the printer. You will be able to us the printer via USB connection to you desktop or laptop.

Re: MX490 power cycling temp fix

ZetaPirate — Wed, 01 Jun 2022 00:44:37 GMT

I wonder if this work around will stop the printer from looking for future updates, and thus a potential fix if Canon even bothers.

Re: MX490 power cycling temp fix

jperez739 — Wed, 01 Jun 2022 00:47:52 GMT

I think that the printer connects to their server automatically when it's connected to the internet to see if there are any firmware updates. It maybe Canons server that's messing up everyones printer

Re: MX490 power cycling temp fix

Lido1302 — Wed, 01 Jun 2022 17:58:30 GMT

That seems to be the case. I get an error when I tried the printer firmware update I can't print from my phone either. Okay on PC's. No problem. I'll do a factory reset when (if) Canon fixes the problem.

Re: MX490 power cycling temp fix

marm — Thu, 02 Jun 2022 00:33:09 GMT

not sure I understand the problem you are still having.........I did not block the printer''s addresses from anything......I changed the LAN settings to manual.....from auto............and the printer is now connected to my wifi...........and I am printing from all my devices over wifi to use the printer....don't have any usb connections to anything and it is working ok

Re: MX490 power cycling temp fix

marm — Thu, 02 Jun 2022 00:35:29 GMT

not a firmware issue- network error.......see the solution/workaround that has been posted in here - working for alot of folks while canon gets the issue permanently sorted out

Re: MX490 power cycling temp fix

Toie — Thu, 02 Jun 2022 11:57:23 GMT

Can you tell me how to fix this problem. I have a 490 that doing the same thing.