https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/mx330-unable-to-scan-with-Windows-8-1/m-p/99752#M5544 <P>I bought a new lenovo desk top with Windows 8.1. It can print but will not scan. I have removed printer from computer and removed the cannon software. I then down loaded the newest cannon software that is supposed to be compatible with the 8.1.. I turned the computer off. Then restarted computer but it still will not scan. the printer message is "processing please be patient". Nothing happens. any assistance would be greatly appreciated. I called Microsoft but they said I need to identify the software from Canon. Here I am. Hoping for a solution.</P> Sat, 21 Jun 2014 02:56:59 GMT musashi 2014-06-21T02:56:59Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/mx330-unable-to-scan-with-Windows-8-1/m-p/99752#M5544 <P>I bought a new lenovo desk top with Windows 8.1. It can print but will not scan. I have removed printer from computer and removed the cannon software. I then down loaded the newest cannon software that is supposed to be compatible with the 8.1.. I turned the computer off. Then restarted computer but it still will not scan. the printer message is "processing please be patient". Nothing happens. any assistance would be greatly appreciated. I called Microsoft but they said I need to identify the software from Canon. Here I am. Hoping for a solution.</P> Sat, 21 Jun 2014 02:56:59 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/mx330-unable-to-scan-with-Windows-8-1/m-p/99752#M5544 musashi 2014-06-21T02:56:59Z