topic Re: Canon G7020 PIXMA printer is showing issues through test page in Desktop Inkjet Printers

Canon G7020 PIXMA printer is showing issues through test page

JMONZON — Sun, 22 May 2022 23:23:19 GMT

I have used a test page to show the issues I am having with my printer. I am unsure what to do to solve these issues. Any help? Also, page is attached showing original vs. printer.

Re: Canon G7020 PIXMA printer is showing issues through test page

jrhoffman75 — Mon, 23 May 2022 00:15:21 GMT

First thing to do is run a nozzle check to see that all ink cartridges are printing. I suspect that you will see that the magenta cartridge is not. Then you should run a head cleaning and even a deep cleaning.

Re: Canon G7020 PIXMA printer is showing issues through test page

JMONZON — Mon, 23 May 2022 00:33:26 GMT

After doing the steps above, I noticed the Magenta cartridge wasn't printing, after running a head cleaning, it showed no sign of Magenta, so I continued with the deep cleaning and now the yellow and magenta aren't printing. What should I do now?

Re: Canon G7020 PIXMA printer is showing issues through test page

jrhoffman75 — Mon, 23 May 2022 10:57:35 GMT

Assuming the ink tanks haven’t run out it sounds like you may have a failed print head. Give Canon support a call at 1-800-OK-CANON and chat with them.