topic Re: How do I purchase a replacement PixmaMX920 series printer in Desktop Inkjet Printers

How do I purchase a replacement PixmaMX920 series printer

nadasy43 — Mon, 16 May 2022 13:17:41 GMT

My printer stopped working yesterday and when I was trying to find out what the issue was, I caught my foot in the cord and part of the back came off. It had been working fine for 4 years. I went to Staples because I have an account there. They informed me that my OSX of 10.13.6 was no longer compatible and I would have to purchase the 'one' HP left in their inventory. As I was pulling up to the front doors, two people were running out of the store with carts and shoving boxes of- you guessed it-printers into the back of a vehicle. I came back here because I was happy with my Canon and wanted to find out if I can replace it and how to talk to someone who will help me set it up. I was able to do this when I got my PixmaMX920 series printer and it worked for 4 years. Is that support still available? Sorry, so long winded

Re: How do I purchase a replacement PixmaMX920 series printer

jrhoffman75 — Mon, 16 May 2022 13:54:59 GMT

If you are in the US it looks like Amazon has the MX922 in stock.

Re: How do I purchase a replacement PixmaMX920 series printer

nadasy43 — Mon, 16 May 2022 14:28:19 GMT

thank you JRHoffman75. Does that mean there is no support for this, or I cannot talk to someone at Canon in Customer Support. to find the right printer? I seldom use Amazon because they are never around when you need support.

Re: How do I purchase a replacement PixmaMX920 series printer

jrhoffman75 — Mon, 16 May 2022 14:38:49 GMT

I am not a Canon employee, so can’t speak to what support they offer for that model printer. You could give Canon a call at (800) 652-2666 and speak to them.

Re: How do I purchase a replacement PixmaMX920 series printer

nadasy43 — Mon, 16 May 2022 15:30:24 GMT

Thank you JRHoffman75

Re: How do I purchase a replacement PixmaMX920 series printer

nadasy43 — Thu, 19 May 2022 18:51:22 GMT

well, I ;just set up my new Canon printer TS6420 with Canon Tech support, wirelessly and it works beautifully. Thank you all for all your input on compatibility of printers.