topic Re: TR8520 stalls on duplex printing, Windows 10 , PDF or word--Acts like it is losing memory in Desktop Inkjet Printers

TR8520 stalls on duplex printing, Windows 10 , PDF or word--Acts like it is losing memory

PJS1 — Sat, 07 May 2022 18:00:31 GMT

Have a TR8520 inkjet which I have used for several years. It will do a few pages duplex fine. But on a longer document, it will stall ( not jam), and then spit out a half printed page. Then it goes back as if to start over.

I am trying to do 40+ pages, double-sided document. Can only do 2 or 3 at a time. It seems like it loses memory of what it has spooled, and then it stalls for a second, and spits out the half printed page. This is a PDF or Word-type doc. Running Windows 10. Is there a software update for this printer? Single-sided it can print the whole doc in one pass.

Re: TR8520 stalls on duplex printing, Windows 10 , PDF or word--Acts like it is losing memory

Patrick — Fri, 13 May 2022 17:25:57 GMT

Hi PJS1,

Are you using your PIXMA TR8520 wirelessly?
Or is it connected to your computer via USB?

Re: TR8520 stalls on duplex printing, Windows 10 , PDF or word--Acts like it is losing memory

PJS1 — Fri, 13 May 2022 18:28:11 GMT

The USB cable had gotten unplugged from the PC. I plugged it back in but it didn't make a difference. It printed one page, then the second page it spit out , OK on one side and half printed on the other and went back to the screen as if beginning the job. The port that it says it is on is a Standard TCP/IP with port name of DE487B0000000. It prints out the Windows Test page with that port name.