topic Re: Pixma TS9520 printing magenta instead of black in Desktop Inkjet Printers

Pixma TS9520 printing magenta instead of black

reluctantrunner — Tue, 03 May 2022 21:50:05 GMT

Black text and images are printing magenta. Tried printing in b/w and grayscale. Replaced the black ink cartridge. Still get magenta. It's like the colors are mapped incorrectly. Could this be from a faulty update or malware on the printer? The printer screen said that it needed an update, which it did directly through wifi. The problem started after that. Is there a way to return to the original settings/firmware?

Re: Pixma TS9520 printing magenta instead of black

jrhoffman75 — Tue, 03 May 2022 23:58:37 GMT

Have you run a nozzle check?

Re: Pixma TS9520 printing magenta instead of black

Patrick — Wed, 04 May 2022 20:00:19 GMT

Hi reluctantrunner,

As John mentioned, please print a nozzle check. For steps on how to do this, please CLICK THIS LINK.

Does your nozzle check match the example below?

Re: Pixma TS9520 printing magenta instead of black

reluctantrunner — Wed, 11 May 2022 03:55:44 GMT

Thank you. It was a combination of clogged nozzles and ink starting to run out, even though the printer said the cartridges still had about 1/3 left. Cleaned the nozzles, replaced the ink, cleaned the nozzles again. Working fine now. Cheers!