https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Cannot-get-the-lJ-Printer-Assistant-Tool/m-p/370633#M54805 <P>Perhaps your printer isn't supported by the tool. What is the exact error message you are getting?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-05-01 082902.jpg"><img src="https://community.usa.canon.com/skins/images/FC29B1463C5FFA1534B5A57C60951621/responsive_peak/images/image_not_found.png" alt="Screenshot 2022-05-01 082902.jpg" /></span></P> Sun, 01 May 2022 12:29:44 GMT jrhoffman75 2022-05-01T12:29:44Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Cannot-get-the-lJ-Printer-Assistant-Tool/m-p/370627#M54804 <P>I have a Canon Pimax MG5721 and I am hooked up via USB via Win10. I have downloaded and installed all of the latest drivers. I cannot get the lJ Printer Assistant Tool to load. I can print and scan to the printer but the app says that it cannot find it. Please help thx</P> Sun, 01 May 2022 09:04:22 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Cannot-get-the-lJ-Printer-Assistant-Tool/m-p/370627#M54804 pjamies 2022-05-01T09:04:22Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Cannot-get-the-lJ-Printer-Assistant-Tool/m-p/370633#M54805 <P>Perhaps your printer isn't supported by the tool. What is the exact error message you are getting?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-05-01 082902.jpg"><img src="https://community.usa.canon.com/skins/images/FC29B1463C5FFA1534B5A57C60951621/responsive_peak/images/image_not_found.png" alt="Screenshot 2022-05-01 082902.jpg" /></span></P> Sun, 01 May 2022 12:29:44 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Cannot-get-the-lJ-Printer-Assistant-Tool/m-p/370633#M54805 jrhoffman75 2022-05-01T12:29:44Z