topic Re: PIXMA MX510 prints but has stopped scanning in Desktop Inkjet Printers

PIXMA MX510 prints but has stopped scanning

tomucko — Wed, 27 Apr 2022 12:17:07 GMT

My PIXMA MX510 has suddenly stopped scanning but I can still use it for printing. I have Windows 10 and the printer is connected by USB cable. Any ideas why this is happening or how I can fix it? Thank you.

Re: PIXMA MX510 prints but has stopped scanning

jrhoffman75 — Wed, 27 Apr 2022 12:44:16 GMT

When you say "suddenly stopped" do you mean without any changes to your computer, like operating system updates?

Re: PIXMA MX510 prints but has stopped scanning

tomucko — Wed, 27 Apr 2022 13:24:08 GMT

Yes. Everything was working fine until a couple days. My PC still recognizes the printer to print but when I start the Canon software to scan, it no longer scans the pages.

Re: PIXMA MX510 prints but has stopped scanning

jrhoffman75 — Wed, 27 Apr 2022 13:25:38 GMT

Maybe try reinstalling the driver.

Re: PIXMA MX510 prints but has stopped scanning

tomucko — Wed, 27 Apr 2022 22:49:50 GMT

I reinstalled both the driver and the software and now it's working again. Thanks.