https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/TS5120-Won-t-Print/m-p/370235#M54730 <P>Hi,</P><P>If you checked the network settings of the printer and it shows that it's connected to your network then the issues is the computer not communicating with the printer. This could be a driver issue and removing/reinstalling the printer driver should resolve the issue.&nbsp;</P><P>If it does not,&nbsp;<SPAN>&nbsp;recommend to have this issue looked at by our support team.&nbsp;</SPAN><SPAN>Canon does have a chat team that would be happy to assist you with this issue. Please click <A href="https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/ts-series-inkjet/pixma-ts5120-black-wireless-all-in-one-inkjet-printer/pixma-ts5120" target="_self">HERE</A>&nbsp;</SPAN><SPAN>and in the chat/ask a question box that appears, ask the chat bot to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.</SPAN></P><P><SPAN>We look forward to hearing from you</SPAN></P> Wed, 27 Apr 2022 17:14:52 GMT ArthurJ 2022-04-27T17:14:52Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/TS5120-Won-t-Print/m-p/369776#M54623 <P>Suddenly my TS5120 won't print although it says that it is online.&nbsp; Any ideas?</P> Fri, 22 Apr 2022 23:30:04 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/TS5120-Won-t-Print/m-p/369776#M54623 jefelton 2022-04-22T23:30:04Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/TS5120-Won-t-Print/m-p/370235#M54730 <P>Hi,</P><P>If you checked the network settings of the printer and it shows that it's connected to your network then the issues is the computer not communicating with the printer. This could be a driver issue and removing/reinstalling the printer driver should resolve the issue.&nbsp;</P><P>If it does not,&nbsp;<SPAN>&nbsp;recommend to have this issue looked at by our support team.&nbsp;</SPAN><SPAN>Canon does have a chat team that would be happy to assist you with this issue. Please click <A href="https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/ts-series-inkjet/pixma-ts5120-black-wireless-all-in-one-inkjet-printer/pixma-ts5120" target="_self">HERE</A>&nbsp;</SPAN><SPAN>and in the chat/ask a question box that appears, ask the chat bot to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.</SPAN></P><P><SPAN>We look forward to hearing from you</SPAN></P> Wed, 27 Apr 2022 17:14:52 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/TS5120-Won-t-Print/m-p/370235#M54730 ArthurJ 2022-04-27T17:14:52Z