topic Re: filter failed in Desktop Inkjet Printers

PIXMA MG8220 "Filter failed" message

briangevans — Sat, 24 Feb 2024 15:28:22 GMT

I got the filter failed message, got everything sorted, deleted printer, deleted operating manual, and then went and added back the operating system, and it comes back and says not downloaded because Apple can't check for viruses. how do I get this installed, I need my printer

Re: filter failed

briangevans — Sat, 09 Apr 2022 13:50:38 GMT

“PrinterDriver_MG8200 series_162000.pkg” can’t be opened because Apple cannot check it for malicious software.

Re: filter failed

Danny — Sat, 09 Apr 2022 14:00:52 GMT

Hi, briangevans!

So that the Community can help you better, we need to know which Canon printer model you're using and exactly which version of macOS you're running. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: filter failed

jrhoffman75 — Sat, 09 Apr 2022 15:47:54 GMT

Maybe try this download:

https://id.canon/en/support/0100565602?model=5293B

Re: filter failed

briangevans — Mon, 11 Apr 2022 12:57:00 GMT

ok, so I downloaded that, but I get a response that says, "PrinterDriver_MG8200series_162000.pkg" can't be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact the developer for more information.

Re: filter failed

jrhoffman75 — Mon, 11 Apr 2022 12:58:16 GMT

Give Canon a call at (866) 261-9362

Re: filter failed

briangevans — Mon, 11 Apr 2022 12:59:36 GMT

The printer I am using is a Canon Pixma MG8220, and the Apple Macintosh computer I am using has been updated to macOS Monterey version 12.3.1

Re: filter failed

briangevans — Mon, 11 Apr 2022 18:36:25 GMT

thanks

Re: filter failed

briangevans — Mon, 11 Apr 2022 18:38:52 GMT

they say that item is exclusively supported online, and promptly hang up

Re: filter failed

jrhoffman75 — Mon, 11 Apr 2022 18:51:20 GMT

This forum isn’t Canon online support. Just fellow photogs trying to help. There should be an email link on the support site.

Go into System Preferences->Security and see if there are any alerts requesting disk or file access authorization.

Re: filter failed

briangevans — Tue, 12 Apr 2022 11:40:17 GMT

HEY! Thank You, so much! I was able to get the printer added and it works, I just need to get a new black ink, but other than that it works perfectly. I love it as it actually prints photos much better than the new one. thanks again.

Re: filter failed

WorkedForMe — Fri, 23 Feb 2024 20:58:10 GMT

I had a “filter” fail error on Canon Image Class MF3010 both trying to print online as well as when downloaded on to my Mac Sonoma 14.2.1 computer. The solution was to Control + click on the name of the file on my computer in Finder, Open With, Change to Mozilla Firefox. It would open and then print. .. .. .. Then I changed the default PDF viewer on Mac computers which is Preview. It wasn’t working on my Mac giving me the “filter” error. I Control clicked the name again, clicked Get Info, then scrolled down to Open With and the drop down menu has Default, click that and scroll down to Firefox and make that your default Open With. Wishing everyone drama-free printing!