Unable to chose paper size other than A4 on MG2522

TK808 — Thu, 07 Apr 2022 18:00:06 GMT

I downloaded the printer driver, MG2522/MG2525 Full Driver & Software Package (Windows) & MG2522/MG2525 MP Drivers Ver.1.02 (Windows) from Canon website. It said "complete". However, When I open the printer property, "available paper size " is only A4. I can't add any other paper size. I usually use Letter size. So, it's so inconvenient.
I can choose paper size as "letter" when I print out, but the base setting is only A4, so it doesn't fit!
My PC is Windows 10, 64 bit.
I did unistall and install the driver again. And did a reboot. but it still shows "available paper size " is A4 only.
Is this a driver problem?

Re: Unable to chose paper size other than A4 on MG2522

ArthurJ — Mon, 11 Apr 2022 17:13:50 GMT

Hi,

I recommend to have this issue looked at by our support team. Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat/ask a question box that appears, ask the chat bot to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.

We look forward to hearing from you

topic Re: Unable to chose paper size other than A4 on MG2522 in Desktop Inkjet Printers

Unable to chose paper size other than A4 on MG2522

Re: Unable to chose paper size other than A4 on MG2522