topic Re: Double sheet paper jam in Desktop Inkjet Printers

Double sheet paper jam

colc — Thu, 07 Apr 2022 00:47:57 GMT

My MX926 926 has picked up two sheets of paper and is lammed tight, too tight to pull through. Is there another way?

Thanks

Re: Double sheet paper jam

shadowsports — Thu, 07 Apr 2022 13:48:06 GMT

Greetings,

Since paper types can vary greatly and be affected by the date of manufacture and storage, I recommend fanning pages before loading them into the tray. This often resolves feeding issues and helps to ensure only one page is picked up at a time.

Some jams can require patience and a gently hand to remove. Take your time.

Re: Double sheet paper jam

colc — Thu, 07 Apr 2022 17:03:33 GMT

There was no possibility that paper could be removed via the front of the printer. Jameson from Canon Support sent me a link, problem was solved by removing the back plate, thanks Jameson.