topic Re: My PIXMA MG3520 will not print. in Desktop Inkjet Printers

My PIXMA MG3520 will not print.

jacobson47 — Tue, 05 Apr 2022 20:21:34 GMT

My PIXMA MG3520 will not print documents when I hit print on my computer. The error message I get is "another computer is using this printer."

The printer name at the top of the print error message is"CanonMG3500 series printer WS."

thank you

James_C — Tue, 05 Apr 2022 20:30:56 GMT

Hello!

So that the Community can help you better, we will need to know more information.

Which Computer Operating System are you using (Windows 7/8/10/11 or macOS 10/11/12)?

How do you connect to your printer (USB or WiFi)?

Any other details you'd like to give will only help the Community better understand your issue.

Thanks and have a great day!

jrhoffman75 — Tue, 05 Apr 2022 23:18:20 GMT

WS is a Windows driver. You do not want that.

Go to Devices and Printers and delete the WS version of the printer.

If you don't see something like this with your printer reinstall the printer.

jacobson47 — Wed, 06 Apr 2022 14:43:28 GMT

THANK YOU THANK YOU IT WORKS

JACOBSON47