topic Re: WHY? Pixma MG2522 goes offline every time I install a new cartridge?? in Desktop Inkjet Printers

WHY? Pixma MG2522 goes offline every time I install a new cartridge??

KAM — Sat, 12 Mar 2022 13:05:14 GMT

I just want to know why it does this every single time I install a new cartridge. All the cables are connected. It's checked and double checked. There is no connectivity problem that I can see. Why does this happen every single time? What is its problem?!

Re: WHY? Pixma MG2522 goes offline every time I install a new cartridge??

shadowsports — Sat, 12 Mar 2022 15:17:40 GMT

Greetings,

Your report is the first I've heard of this. "printer goes off line after cartridge change"

Are you using Canon branded inks?

Have you power cycled the printer?

Re: WHY? Pixma MG2522 goes offline every time I install a new cartridge??

KAM — Sun, 13 Mar 2022 13:14:30 GMT

Canon ink every time. Same situation with every ink cartridge. Powered printer off/on. Did no good. Even did the head cleaning, realigning -- with customer service support on the phone. Finally they just had me remove and reinstall the drivers all over again. Should not have to do this for a simple ink cartridge change!

Re: WHY? Pixma MG2522 goes offline every time I install a new cartridge??

KAM — Sun, 13 Mar 2022 13:15:58 GMT

Thanks for acknowledging my problem. It's beyond annoying. It's interfering with my health.