topic Re: Error 1485 in Desktop Inkjet Printers

Error 1485

boxkicker — Fri, 11 Jan 2019 20:54:16 GMT

I have a MG2522 printer. I recently in stalled new ink cartridges. They worked fine when I first put them in now I am getting an error code 1485 saying that they are not compatible. I checked and they are the correct ones.

PG245 and CL246

Re: Error 1485

ArthurJ — Tue, 15 Jan 2019 17:31:17 GMT

Hi boxkicker,

I recommend performing a reset of the printer. While the printer is on, unplug the power cord from the printer and let it sit for 60 seconds. While the power is off, press the power button 5 times. After 60 seconds plug the power cord back in and power on the printer.

If the error still appears, troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

We look forward to hearing from you.

Re: Error 1485

boxkicker — Sat, 19 Jan 2019 16:39:52 GMT

It was suggested on another forum that the cartridges were defective. I got new ones and so far it is printing

Re: Error 1485

Steve5624 — Wed, 28 Oct 2020 12:48:56 GMT

I have the same problem genuine canon cartridge lcd is stuck on unsupported blk ink cartridge printer is now useless paid £14 .00 for this ink not happy at all worked twice .

Re: Error 1485

shunkw — Sat, 12 Mar 2022 03:30:22 GMT

Sounds like Canon is trying to sell more ink cartridges. Brand new cartridge is giving me the 1485 error and it is obviously the correct cartridge. Why would Canon lock me out of using the correct cartridge just because it doesn't like something about the cartridge?