Pixma MG6320 printer suddenly powered off

kaustubhk55 — Tue, 15 Feb 2022 20:56:11 GMT

Hi,

My Pixma MG6320 suddenly powered off.

The printer is low home usage and has been at the same place since it was purchased (from Staples in 2013).

The printer is turned on only when required, else it is off.

Today I turned on the printer and during the startup it just powered off and wouldn't start.

I tried to restart it, change the power points, but didn't work.

Pls. suggest.

Thanks.

Re: Pixma MG6320 printer suddenly powered off

ArthurJ — Mon, 21 Feb 2022 20:09:39 GMT

Hi,

Based on your description, the printer has experienced a internal hardware failure and would need to be replaced.

Since the printer is out of warranty, you would qualify for the Canon Upgrade Program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

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Pixma MG6320 printer suddenly powered off

Re: Pixma MG6320 printer suddenly powered off