topic Re: Canon G4010 Turning Off Issue in Desktop Inkjet Printers

Canon G4010 Turning Off Issue

anneaces — Sun, 13 Feb 2022 02:39:53 GMT

I recently bought a Canon G4010 but whenever it's connected to the wifi and I turn it off, it always says "Ending please wait". took a couple of hours but nothing change so I just unplugged it.

Re: Canon G4010 Turning Off Issue

ArthurJ — Fri, 18 Feb 2022 18:58:59 GMT

Hi,

While the printer is unplugged, press the power button on the printer 5 times. Once that is done, count to 60 and then plug the printer back in and let it power up.

If the issue is not resolved, there may be a hardware issue with the printer. At this point, I would recommend reaching out to a Canon printer technician via our chat option.

Please click HERE and in the question box, ask the chat bot to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.

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Re: Canon G4010 Turning Off Issue

anneaces — Fri, 18 Feb 2022 19:08:56 GMT

Hi Arthur, thanks for the reply. I haven't tried thou. got a call from the store and told me that it might happen when I'm using prepaid wifi due to intermittent connection. they recommend to turn of the wireless lan and opt to wireless direct printing. it indeed solved my misery. 🥂