https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-cannon-printer-Pixma-Mx439-has-an-error-code-of-5100/m-p/91436#M5327 <P>&nbsp;My cannon printer Pixma Mx439 has an error code of 5100. I had a paper jam and cleared it, I took out the ink and replaced it, I have no idea of what else to do at this point. Are you able to suggest anything else. My printer is less than a year old, I should have&nbsp;a warranty.</P><P>Julie</P> Tue, 06 May 2014 18:03:33 GMT julieannbean 2014-05-06T18:03:33Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-cannon-printer-Pixma-Mx439-has-an-error-code-of-5100/m-p/91436#M5327 <P>&nbsp;My cannon printer Pixma Mx439 has an error code of 5100. I had a paper jam and cleared it, I took out the ink and replaced it, I have no idea of what else to do at this point. Are you able to suggest anything else. My printer is less than a year old, I should have&nbsp;a warranty.</P><P>Julie</P> Tue, 06 May 2014 18:03:33 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-cannon-printer-Pixma-Mx439-has-an-error-code-of-5100/m-p/91436#M5327 julieannbean 2014-05-06T18:03:33Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-cannon-printer-Pixma-Mx439-has-an-error-code-of-5100/m-p/98026#M5329 <P>Hi julieannbean,</P><P>&nbsp;</P><P>Cleaning the timing encoder film of the printer may resolve the issue you are experiencing.&nbsp; To do this, please follow the steps located at the link below:</P><P>&nbsp;</P><P><A target="_blank" href="http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&amp;PARTITION_ID=1&amp;secureFlag=false&amp;TIMEZONE_OFFSET=&amp;CMD=VIEW_ARTICLE&amp;ARTICLE_ID=50222">Cleaning the Timing Encoder Film</A></P><P>&nbsp;</P><P>If you still experience the same issue after cleaning the timing encoder film, the printer will require servicing.&nbsp;</P><P>Please call or email us at one of the methods on the <A target="_blank" href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer">Contact Us</A> page to obtain your servicing options.</P> Wed, 11 Jun 2014 11:14:38 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-cannon-printer-Pixma-Mx439-has-an-error-code-of-5100/m-p/98026#M5329 Ramona 2014-06-11T11:14:38Z