Scanner lid on Pixma MG8220 won't close (the top lid for scanning, NOT the one used to access ink)

KoshoArt — Fri, 10 Sep 2021 19:11:43 GMT

Don't know how this happened, printer was working (and scanning) well before I moved. Now won't scan.

Appear to be 2 hinges, one of them is completely detached, the other has a flat cable beside it.

I cannot completely insert the 1" x 1" plastic pin that supports the detached hinge so the scanner lid won't lie flat.

Looks like these plastic pins that support the hinges are meant to be raised up & down to accomodate scanning thick thinges like books.

Cannot find anything about this online. Thanks!

Re: Scanner lid on Pixma MG8220 won't close (the top lid for scanning, NOT the one used to access in

KoshoArt — Tue, 01 Feb 2022 01:51:01 GMT

Same problem, have no idea what's going on. Thinking of taking the printer into Best Buy and seeing if anyone at the GeekSquad counter can fix it.