topic Re: Cannot Work Canon Inkjet Printer Utilities Software to Deep Clean Print Head on iP8720 in Desktop Inkjet Printers

Cannot Work Canon Inkjet Printer Utilities Software to Deep Clean Print Head on iP8720

PETER1939 — Sun, 30 Jan 2022 23:02:45 GMT

I understand that the only way to run deep cleaning is through the Utilities software, which I have downloaded and installed. I am required to use a pop-up menu to get to the cleaning function, but I don't know how to activate the pop-up. I have tried right clicking the mouse, which I understand is what I should do, but that doesn't work. I am using Windows 10/Edge on a Desktop. There appear to be no other menu items in the software that I can access.

Re: Cannot Work Canon Inkjet Printer Utilities Software to Deep Clean Print Head on iP8720

jrhoffman75 — Mon, 31 Jan 2022 13:39:14 GMT

Hello.

Both my printers have a driver like this, so I am assuming yours does as well.

Go to Control Panel->Devices and Printers and select your printer:

Right-click on the printer name and the driver control panel opens: