topic PIXMA MP495 Offline in Desktop Inkjet Printers

PIXMA MP495 Offline

Ottawa — Tue, 31 Oct 2023 12:05:25 GMT

I have a new MacOS Monterey and my MP495 printer is offline. I have checked all plugs and the printer is working but I don't know how to get it online.

Re: Offline printer

shadowsports — Tue, 25 Jan 2022 14:43:15 GMT

Greetings,

The printer is connected how?

Wireless or USB?

Re: Offline printer

Ottawa — Tue, 25 Jan 2022 16:37:31 GMT

USB. The scanner wasn't working with the new Mac but the printer worked. Now the printer is Offline and the scanner does not work.

Re: Offline printer

Patrick — Wed, 26 Jan 2022 18:32:58 GMT

Hi Ottawa,

The PIXMA MP495 is not supported with macOS 12 (Monterey). You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monady throuigh Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.