MG5620 printer doesn't power on

Frustrated-User — Sun, 02 Jan 2022 21:13:04 GMT

When I plug in the power cord, the alarm light (yellow triangle) turns on. Then, when I press the ON button, it lights up, but nothing else happens.

The printer has worked fine for years. This behavior started "out of the blue".

Re: MG5620 printer doesn't power on

ArthurJ — Wed, 05 Jan 2022 20:47:10 GMT

Hi,

Try leaving the printer unplugged overnight and then plug it back in. If this does not resolve the issue, the printer has experienced an internal hardware malfunction and would need to be replaced.

You would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

topic Re: MG5620 printer doesn't power on in Desktop Inkjet Printers

MG5620 printer doesn't power on

Re: MG5620 printer doesn't power on